Module 2/ LA 1: Reading Notes and Thoughts

Main differentiation of online communication tools:

1) Asynchronous Communication: Different time, different place
2) Synchronous Communication: Same time

1) Asynchronous Communication:

- Online Forums (such as: IAMX Forum)
- Guestbooks
- Websites (such as MySpace, Guardian)
- Blogs (such as this one)
- E-Mail (such as: GMail/GoogleMail
- First Class Ultraversity Discussion Forums

Pros
- everyone can be reached and reply at a time suitable for them
- time to consider answers --> RICH contextual exchange
(messages, comments tend to be longer and have more content)
- no time restrictions
- no scheduled events
- building relationships over time

Cons
- it may take a while to receive desired answer/comment/feedback
- no 'direct' contact
- it can take a long time to reach a decision with a group of people
- hard to finish/close a topic


2) Synchronous Communication:
- Online Chat (such as: Java Chat Rooms or IRC Channel Chat Rooms)
- Instant Messenger (such as AIM, MSN, Skype)
- Whiteboards
- First Class Server (Ultraversity) IM

Pros
- immediate feedback/comments/answers
- 'warm' conversation
- quick decisions can be made
- relationship building
- easy to exchange information and comments

Cons
- hard to arrange chats with a group of people
- some people may have trouble following the conversation
- slow typers may not be able to have much input
- 'techno-phobes' may be put off


CONCLUSION
The right combination of asynchronous and synchronous tools is necessary for good communication online.